The control activity is carried out by our ticket inspectors, in order to ensure optimum safety and order conditions within the surface public transport vehicles and to combat fraudulent trips.
During their activity (depending on the season) the inspectors wear blue vests, with the STB SA logo (on the front) and the CONTROL inscription (on the back), or blue polo shirts, with the same inscriptions.
A decent outfit, consisting of light-colored shirt and dark-colored trousers, is imposed by STB SA on the employees with control duties.
In order to efficiently carry out the activity of verifying tickets and passes in the public transport vehicles, starting with June 2022, STB SA also carries out overcontrol activities, with ticket inspectors who do not wear blue vests with the CONTROL - STB insignia.
When carrying out the control activity, the ticket inspectors are trained to present the control card, the operator card and the control equipment.
The control card contains the photo and the identification data of the STB SA employee (name, surname and service number), and on the back is the control delegation, which represents the empowerment of the STB SA employee to verify tickets and passes.
The operator card with active control application (known as an identity card) also contains the photo and the identification data of the STB SA employee (name, surname and service number), through which the ticket inspectors authenticate and initiate the control status at the electronic equipment installed into the vehicles. This card cannot be cloned and is in the possession of the ticket inspectors only during working hours.
The control equipment allows the verification of tickets and passes, through an application.
When asked by the inspectors, passengers must provide the tickets or passes they are using and the owners of nominal passes must provide, on request, their IDs.
According to art. 18, Ordinance no. 2/2001, regarding the legal regime of contraventions, the offender is bound to provide to the inspectors, on request, his/her ID. In case of refusal, the inspectors can call the police, the constables or the local police.
The regulations regarding civil sanctions are specified in The regulation of the local public transport community service for Bucharest and Ilfov County.
The following facts are considered offenses in the field of the Public transport service for passengers in Bucharest and Ilfov County and are sanctioned with a fine:
The above-mentioned contraventions shall be sanctioned as follows:
The offender can pay, within maximum 15 days from the receipt of the offence report, half of the minimum fine specified by the normative act.
The passenger who committed one of the contraventions specified in paragraph 2, letter a, may pay on the spot the value of a travel title with a special price – surcharge, and the ticket inspectors will not write a report on the offense.
The referred contraventions are in accordance with the regulations contained in the Government Ordinance no. 2/2001 regarding the legal regime of contraventions, approved with amendments and completions by Law no. 180/2002.
According to OG 2/2001, for contraventions committed by juveniles less than 14 years of age, the fine for the offense shall be reduced by half.
The contravention fines can be paid online (on the www.ghiseul.ro platform, at this link https://www.ghiseul.ro/ghiseul/public/amenzi), through authorized credit institutions that have signed agreements or at the cashiers of the local public administration authorities or in other public institutions entitled to administer the local budgets irrespective of its residence, the citizenship or residence of the offender or the location where the offence took place, as well as at the single window in the Romanian border crossing points. A copy of the receipt will be sent by mail or email to the Bucharest Transport Company (STB SA).
One can pursue the report on the offense within 15 days since it has been handed out or communicated. The complaint will be submitted at the courthouse in the district where the offence was committed.