Travel Tips

The Bucharest Transport Company uses a modern toll system, based on the contactless card technology, which replaced, since 2006, the paper passes and tickets.

Besides, STB SA provides the passengers alternative options to pay the tickets:

  • by SMS, directly from the mobile device;
  • by the free app 24pay(there is no need to have a transportation card);
  • by contactless bank card, directly at the validator (this product is currently available on Otokar, hybrid Mercedes Citaro, on night trams (1 and 10) and on tram 41 but it will be available also on other lines;
  • by dual cards BRD-STB.

The Activ card can be loaded with trips as well as with any type of passes, which can then be used in parallel.

The nominal Activ card and the non-nominal Activ card can be purchased at any sale center and can be loaded at any sale center and at the vending machines. Besides, the Activ nominal card can also be recharged through the online reloading platform.

The Multiplu travel card is designated for occasional passengers and can be purchased at any sale center and at the vending machines.

 

Attention!

One cannot pay the ticket to the driver or to the inspectors and the tax receipt is not considered a ticket.

Before getting into the public transport vehicles, please make sure that you have the travel card or, where necessary, the requested documents to prove you can travel free.

Validation is mandatory, at the electronic equipments installed for this purpose into the public transport vehicles, in the Bucharest-Ilfov Region, only if the travel card is loaded with e-wallet, trips or with 24-hour or 72-hour pass.

The payment for one metropolitan trip allows the use of surface public transport vehicles in the Bucharest-Ilfov Region, within a period of 90 minutes. After the validity period of the ticket expires, it may be used only in the vehicle in which this situation occurred, until the next station. Subsequently, the trip can be continued only by paying for a new ticket.

The metropolitan and metro trips allow the use of surface public transport vehicles in the Bucharest-Ilfov Region and the metro, within a period of 120 minutes. If you have already passed the metro access gates within a period of 120 minutes, the metro trip can be continued without the need for paying for a new ticket.

The value of one trip is withdrawn from the travel card when the card is validated in the first vehicle one uses or when a new validation is performed, when the validity of a ticket expires.

When the card is validated in multiple vehicles within 90 or 120 minutes (the validity period of the metropolitan trip/ metropolitan and metro trip), the validator displays the following message: “Transfer de pe linia X pe linia Y” ("Transfer from line X to line Y"). By consulting the card, the validator shows how many minutes the ticket is still valid.

Payment by SMS must be done before boarding the public transport vehicle and after a few seconds, you get a message which contains the confirmation code of the transaction. 

The tickets purchased by 24pay app are activated automatically, after the confirmation of the transaction is received, and there is no need to validate them inside the public transport vehicles. The tickets are saved in the app, in the "History" section, and thus can be presented for verification to the inspectors.

If you pay the ticket by SMS or 24pay app, please make sure that your phone’s battery will be loaded throughout the trip.

When asked by the ticket inspectors, passengers must provide the tickets they are using or documents to attest the right to travel free. If these conditions are not met, passengers must provide an ID so that the legal measures should be applied. 

Before traveling for the first time with the public transport vehicles operated by STB SA please read the validation instructionsthe instructions for using the SMS payment service and the user guide for 24pay app.

In order to get to your destination as easily as possible and to reduce the waiting time in the stations, we recommend that you plan your trip with the free app Info Transport Bucharest.

 

Recommendations for a safe trip:

  • be careful when boarding/getting off the vehicles in order to avoid accidents;
  • board/get off the vehicles only through indicated doors;
  • hold the handrails, during the journey, in order to avoid accidents;
  • do not display your valuable goods and keep an eye on your luggage during the journey.

 

Recommendations for a civilized trip:

  • do not eat or drink inside the vehicles;
  • do not throw domestic waste inside the vehicles or in stations;
  • do not put your feet on the seats;
  • avoid, as much as possible, to speak at the mobile phone or to listen to music inside the vehicles, so us not to disturb the other passengers;
  • give up your seats for elderly people, pregnant women and children;
  • do not encourage peddling or begging;

pets are allowed in the vehicles, only in the cases of accompanied dogs with leash and muzzle or small carried animals, but following the provisions of OUG no. 55/2002.